Key Recommendations

Recommendation 1: National Government assumes responsibility for homelessness

• National government should create homeless policy that posits responsibility for homelessness with one main agency.
• Local government advocates for the creation of this agency and audits its bylaws for their effects on homelessness.

Recommendation 2: Local government oversees inter-agency communication

• Local government oversees the sharing of case management information between national services and local NGOs.
• Local government audits services in terms of their abilities to assist homeless people in realising their capabilities. This is done via central-government coordination.

Recommendation 3: Services should respect the dignity of the homeless

• Services should recognise that homelessness goes beyond rough sleeping.
• Services should foster the capabilities of the homeless by considering the importance of fostering the social bases of self respect and care.

Recommendation 4: Improved communication between NGOs allows services to be delivered efficiently

• NGOs specialise in the provision of certain services, rather than overlap.