Books/Journal Articles
Javier Monllor and Sharmin Attaran “Opportunity recognition of social entrepreneurs: an application of the creativity model” in International Journal of Entrepreneurship and Small Business. Volume 6, Number 1 / 2008 Pages: 54 – 67
Aidan R. Vining and David L. Weimer Government Supply and Government Production Failure: A Framework Based on Contestability in Journal of Public Policy, Vol. 10, No. 1 (Jan. – Mar., 1990)
News Articles
Lincoln, Tan “Immigration staff’s ignorance appalls migrants” in New Zealand Herald May 2008
http://www.nzherald.co.nz/nz/news/article.cfm?c_id=1&objectid=10497146
Alice Neville “Newborn in Limbo” in New Zealand Herald March 2009 http://www.nzherald.co.nz/child-youth-andfamily/news/article.cfm?o_id=256&objectid=10562906
Government Publications
Auditor-General Report “ Inquiry into immigration matters (Volume 1): Visa and permit decision-making and other issues” 2009
.http://www.oag.govt.nz/2009/immigration-volume-1
The Government of Alberta, Canada “Citizenship and Immigration Officer” July 2006 http://www.alis.gov.ab.ca/occinfo/Content/RequestAction.asp?aspAction=GetHTMLProfile&format=html&OCCPRO_ID=71001744
Career Services New Zealand “Immigration Officer –How to get this job” http://www.careers.govt.nz/default.aspx?id0=30103&id1=J54312
NYC Administration for Children’s Services “Immigration and Language Guidelines for Child Welfare Staff”
http://nyc.gov/html/acs/downloads/pdf/immigration_language_guide.pdf
Surveys and Statistics
Department of Labour, New Zealand “Immigration New Zealand and Global Visa and Permit Survey”2008
http://www.dol.govt.nz/publications/research/gvps/gvps_03.asp
New Zealand Treasury “Budget 2009 – Immigration” http://www.treasury.govt.nz/budget/2009/estimates/est09immig.pdf